Enabling new revenue streams for our clients

Background and challenges

Our client* is a North American SaaS company that is one of the many companies in the crowded real-estate 3D technology space.

Their 3D technology is one of the best of its class and produces a real and immersive 3D experience for end users. However, creation of the tour requires both familiarity with 3D asset creation methods and the time to do it.

To stand out, our client needed to develop a competitive edge by providing ‘business-process-as-a-service’ to clients so that tours and other assets are created for them quickly and to high standards.

*client name can be disclosed upon request

Specifically, they needed a service partner that could process a high volume of orders (6 million sq ft per month) and deliver these with a very high degree of reliability whilst being cost competitive.

Regenesys 3D for peace-of-mind execution

Service Delivery Team

Regenesys 3D created a bespoke operations team who were trained up to use the new technology platform to create different types of real-estate assets.
Operating procedures developed from scratch to ensure that the assets can be produced at high volume as efficiently as possible.
A quality control team was established along with quality standards to review 100% of the outputs.
A 24/7 customer support team was created to respond and resolve to end-client queries promptly.

Systems

Our workflow platform processes thousands of orders per day through API integration with our client’s order systems.
A new API was created in collaboration with the client’s IT team to ensure all jobs are processed seamlessly.

Continuous Improvement

Our team of subject matter experts work continuously with the client to create new services and improve service standards.
As new features are added to the technology platform every 2 months, the Regenesys 3D team modifies our procedures so that end-clients realise the benefits immediately.

Regenesys 3D: your solutions partner for a great outcome

Successful addition of the service

The Regenesys 3D service features prominently on the client’s website as a build-it-for-you solution to end clients.

Dedicated to execution

Regenesys 3D has a dedicated team of 80 staff working 24/7 on 3D Tours, Floor Plans, Architectural 3D walkthroughs and Xactimate.

Competitive success

Our client’s exceptional product together with the service solution delivered by Regenesys 3D have made it one of the leaders in 3D tours – helping to compete versus billion-dollar competitors.